Privacy Policy

How we collect, use, and protect your information

Last Updated: May 15, 2024

At MediaPulse, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and share your information when you visit our website, use our services, or interact with us in any way.

Please read this privacy policy carefully. By using our website and services, you acknowledge that you have read and understood this policy.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website (such as contact forms)
  • Subscribe to our newsletter
  • Request a consultation or quote
  • Engage with us through social media
  • Apply for a job with us
  • Enter promotions or surveys
  • Contact our customer service team

This information may include:

  • Contact information (name, email address, phone number, postal address)
  • Company information (company name, job title, industry)
  • Marketing preferences
  • Professional background and qualifications (for job applicants)
  • Payment information (for clients)

Information We Collect Automatically

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This includes:

  • Technical information: IP address, browser type and version, time zone setting, operating system, and platform
  • Usage information: pages visited, time spent on pages, page interaction information, methods used to browse away from the page
  • Location information: approximate location derived from your IP address
  • Device information: device type, screen resolution, and other technical identifiers

Information From Third Parties

We may receive information about you from third parties including:

  • Business partners, sub-contractors, and service providers
  • Analytics providers and search information providers
  • Advertising networks and marketing partners
  • Publicly available sources

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Our Services

  • Process and fulfill your requests for our services
  • Communicate with you about your account or services
  • Provide customer support and respond to inquiries
  • Process payments and maintain billing records
  • Administer and manage our client relationships

To Improve Our Services

  • Analyze usage patterns to enhance website functionality and user experience
  • Develop new products and services
  • Conduct research and analyze trends
  • Monitor and improve customer service quality

For Marketing and Communication

  • Send you updates, newsletters, and promotional materials
  • Provide personalized content and recommendations
  • Measure the effectiveness of our marketing campaigns
  • Invite you to events or webinars

For Legal and Administrative Purposes

  • Comply with legal obligations
  • Enforce our terms of service
  • Protect against fraudulent, unauthorized, or illegal activity
  • Ensure the security of our systems and services

We process your personal data based on one or more of the following legal bases:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate business interests

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Data analysis and processing
  • Customer relationship management
  • Payment processing
  • Marketing and email delivery
  • IT and communication services

These service providers are only permitted to use your information to provide services to us and are required to maintain the confidentiality and security of your data.

Business Partners

We may share information with business partners with whom we jointly offer products or services, or whose products or services we believe may be of interest to you.

Corporate Transactions

In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to our successor or assign.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request). We may also disclose information to:

  • Enforce our policies and agreements
  • Protect our rights, privacy, safety, or property
  • Detect, prevent, or address fraud and security issues

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of sensitive data
  • Regular security assessments and testing
  • Access controls and authentication procedures
  • Employee training on data protection and security
  • Secure network architecture and monitoring

While we take all reasonable steps to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including:

  • Providing the services you requested
  • Complying with legal, accounting, or reporting requirements
  • Resolving disputes
  • Enforcing our agreements

The criteria used to determine our retention periods include:

  • The duration of our ongoing relationship with you
  • Legal obligations to which we are subject
  • Applicable statutes of limitations
  • Potential disputes or legal claims
  • Guidelines issued by relevant data protection authorities

When your personal information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access and Information

You have the right to request access to the personal information we hold about you and information about how we use it.

Correction

You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

Deletion

You have the right to request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Restriction of Processing

You have the right to request restriction of processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.

Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Objection

You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.

Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Withdrawal of Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

Please note that some of these rights may be limited in certain circumstances as provided by law. We may need to verify your identity before fulfilling your request.

7. Cookies and Similar Technologies

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

How We Use Cookies

We use cookies and similar technologies (such as web beacons and pixels) for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure areas access, and remembering user preferences. The website cannot function properly without these cookies.

Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the website's functionality and user experience.

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Targeting/Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

  • Delete cookies from your device
  • Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
  • Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

For more information about cookies and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org.

9. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

We may transfer your personal information to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country. When we transfer your personal information internationally, we implement appropriate safeguards in accordance with applicable law to ensure your information is adequately protected.

These safeguards may include:

  • Entering into standard contractual clauses approved by relevant data protection authorities
  • Transferring to countries that have been deemed to provide an adequate level of protection
  • Implementing binding corporate rules for transfers within our corporate group
  • Obtaining your explicit consent to the proposed transfer

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this policy, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this privacy policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

MediaPulse

2069 Zetta Cliff Apt. 564

Port Havenmouth, MN 73863-9095

Email: privacy@mediapulse.agency

Phone: +1 612-243-6732

We will respond to your request within the timeframe required by applicable law.